Robyn Maini, Practice Manager, Dental Care Mt Eliza
We first met Wayne in 1995 when setting up a new dental practice in Mt Eliza.
He was an employee of JGB (now Lucid) the company that was engaged with the IT set up of both
the new practice and to keep “live” real time communication with the existing practice location in
Mornington.
Wayne was the “go to” person for us, always demonstrating an understanding of our system, the
importance it meant to us, and tolerance for our IT ignorance.
He was always appropriate, knowledgeable, calm, patient and yet efficient.
He demonstrated at all times a real “care factor” in solving any problems that arose, making himself
available at short notice – in fact many times he knew of a problem before we did.
Wayne’s ability to solve our IT problems efficiently and effectively, with his personal approach and
level of empathy with regards to our stress at those times when “things don't go to plan” were greatly
missed once he chose to move on from Lucid.
We are very confident that whoever choses Wayne as their IT person will be very happy with the
outcome.
Dr Scott Robertson, Director, Dental Care Mt Eliza
Wayne is efficient, personal and he cares about our IT outcomes.
He is able to communicate what’s going on without the need for IT language.
He is interested in outcomes for us, understanding how important GOOD IT is for our business!
